Subscribe to our newsletter to receive information about our newest products and service updates!
10% OFF EVERYTHING ACROSS THE STORE .....AUTOMATICALLY APPLIED AT CHECKOUT...... MASTERCARD NOW ACCEPTED AS PAYMENT METHOD
The second generation of Geekvape tri-proof tech makes the Solo 2 more protected and durable, thanks to IP68 rated water and dust resistance, and a higher level of shock-resistance.
The new tri-proof tech also brings a compact configuration and comfortable hand-feel, while maintaining an aesthetically pleasing metallic finish.
A type-c charging port with a flip cover allows for faster and safer charging. The flip cover design simplifies the operation, is easy to open with one hand, and protects the charging port from getting wet.
The accidental press-protection design makes the Solo 2 safer on the go. Simply swipe up or down to toggle the lock on and off.
The S100 mod gets its power from a single 18650 battery cell (sold separately), which provides long-lasting power and convenience.
This device takes a single 18650 battery ( sold separately ) available HERE or HERE
SPECS:
IN THE BOX:
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refusals
If you refuse a parcel then upon return of your items you will be refunded for your order minus a re-stocking fee equal to our outbound shipping costs of £5.88 and the return shipping fee of £5.88.
Several types of goods are exempt from being returned. Perishable goods such as E-Liquid cannot be returned.
Additional non-returnable items:
Gift cards
Downloadable software products
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. If you are rejected then you will need to pay us return shipping before the item is re-sent back to you.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@redhotvaping.co.uk.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@redhotvaping.co.uk and send your item to: Red Hot Vaping LTD, 20a upper high street, Wednesbury, WS10 7HQ, United Kingdom.
Warranty
Upon receipt of the goods, Red Hot Vaping provide a 6-month store warranty of the goods. This does not include; Coils, perishable items such as eliquid or any other items that may be considered perishable or consumable including batteries.
Red Hot Vaping’s warranty policy covers any manufacturing fault found within the first 6 months from the original delivery date, you must tell us of this fault as soon as you find it, and no later than the last day of the 6th month of the policy. Any faults declared to us after the end date of the warranty will not be included in the original warranty period regardless of if the fault was present whilst still in the warranty period.
The warranty does not cover; User error, Accidental damage, Malicious damage, liquid damage (including that caused by E-Liquid) or any other issue that arises that is not a manufacturing fault.
Coils are perishable items that are classed as Dead on Arrival (D.O.A). In any circumstance where you have opened and/or inserted a coil into the device then the item will be unreturnable under the distance selling regulations. Red Hot Vaping, May in some cases, review a request to return a coil if it was inserted correctly into the device, but would not work from the first instance. If a coil is fired but then ceases to work after the first instance then it will be classed as a working item and will be unreturnable as a D.O.A item.
E-liquids are a perishable item and are unreturnable once opened due to hygiene reasons. If a bottle of eliquid does not have a security seal on from the manufacturer, then due to uncertainty, we cannot for hygiene reasons refund the item.
Any faulty items that cannot be resolved with troubleshooting must be returned to us for inspection before we issue a refund. If the device is found to be faulty we will refund the cost of your return shipping to us (up to a maximum of the cost of Royal mails 1st class signed for service) if the item is found to not be faulty then we will reship the item back to you upon receipt of you paying us the cost of shipping the item back.
Outside of the 14-day distance selling regulations Red Hot Vaping does not offer a refund or exchange policy on items that are not to your liking.
Shipping
To return your product, you should first email us at support@redhotvaping.co.uk
Royal Mail Delivery Options
We only ship to the UK
Orders under £30.00
Tracked 24 ... £4.50
Tracked 48 ... £3.50
Orders over £30.00
Tracked 24 ... £3.00
Tracked 48 ... £2.00
Orders Over £50.00
Tracked 24 ... FREE
Tracked 48 ... FREE
More information available HERE
Get 10% off online
NOW AUTOMATIC! No code needed!
Need help or support?
Call us on :
0121 792 0041
Email us on :
support@redhotvaping.co.uk
Secure payments
We accept Visa, Mastercard, JCB